2009
Miscellaneous Rates and Charges
Miscellaneous Rules and Regulations Continued -
Patton Borough/ Patton Municipal Authority
Miscellaneous Charges In Addition to Base/ Usage Fees :
Turn Services On – Requested by Customer
$ 25.00
Install Meter on New Service – “5/8 Meters – Minimum Up
to One Hour
$220.00
Each Additional Hour
$15.00 per Hour
Install
Meter on New Service - Meter Pit
Required – Minimum Up to One Hour $450.00
Each Additional Hour
$45.00 per Hour
The costs to install any larger size meters will be billed
accordingly on a case-by-case bases.
Turn Service Off – End Service, Requested by Customer or
Delinquent
$25.00
Customer Request “Winterize”
Water Meter –
If requested to be done at time of
Voluntary End of Service $20.00 (Plus Turn off Fee
If requested to be done at any
other time (Service already voluntarily turned off)
$50.00
Turn Water Off and On – Same Day – Requested by Customer
for Plumbing
N/C
More than One Time in Same Billing Period
$25.00
Turn Service Off/ On -
“After Hours Appointment” –
Minimum to One Hour
$50.00
Each Additional Hour
$25.00 per Hour
Customers Request Meter to be Tested
$25.00 (Paid In Advance, Each
Trip/ Incident)
If there is nothing wrong with
meter $25.00
will not be refunded.
If the Borough determines that there is meter malfunction that is the
Borough’s
Borough
requests Meter to be tested. For instance the Borough may make this request
because:
If the Borough cannot get in touch with Owner after a prudent attempt
This charge can be added weekly
until matter is resolved.
Miss a Scheduled Appointment $25.00 (Each time)
The Borough/ Authority reserves the right to estimate reads
from time to time
Damaged
or Broken Seal and/ or (Unauthorized Disconnected Meter of Any Kind)
$100.00
Replace Frozen Meter – Customer Negligence
$220.00
Replace Frozen Corner Horn – Customer Negligence
$220.00
Repair Frozen Meter – Bottom Plate / Meter has Bottom Plate
Damage Only
$
75.00
Replace “5/8 - Meter Due to Other Damage/ Negligence by
Customer
$220.00
Replace “5/8 – Corner Horn Due to Other Damage/
Negligence by Customer
$220.00
Replace Pad (Only) – Damage / Negligence by Customer
$ 75.00
The costs to replace a pit meter and/ or pit meter assembly,
or larger size meters due to freezing or any other type of Customer Negligence
and/ or damage will be billed accordingly on a case-by-case bases.
Register Letter Fee
$15.00
Water Tap Fee
/ Equivalent Dwelling Unit Fee
$500.00
per EDU
Sewer Tap Fee / Equivalent Dwelling Unit Fee
$500.00 per EDU
Replace Water Lateral from Property Line to Main
Connection Requested by Customer
Replace Sewer Lateral from Property Line to Main
Connection Requested by Customer
Actual Cost Incurred by Borough/ Authority.
Water Fee on Inactive Account (Full Month Of Inactivity /
Service Off at Tap)
$13.50
Sewer Fee on Inactive Account (Full Month Of Inactivity /
Service Off at Tap)
$13.00
Inactivity
includes being off due to vacation, second residency, delinquency etc.
Partial Months of Inactivity will be subject to full rates.
Bounced Check, Bad Check, Returned Check, Insufficient Fund
withdrawal, etc.
$30.00 Per Incident
Other Frequently Asked Questions and Regulations:
How much water is the average residential household using?
The average customer uses approximately 4000 gallons of water
per month.
Do I Own My Meter?
No, the Meter and all connected equipment is the Property of
the Patton Borough/ Patton Municipal Authority.
Anyone found tampering with this
equipment could have their services disconnected and/or face being prosecuted
for theft of services under Pennsylvania State Law.
Am I Responsible if My Meter is Damaged?
Borough/
Authority’s Responsibility:
Meters
shall be maintained by Borough/ Authority in so far as ordinary wear and tear is
concerned.
Customers
are not allowed to have work performed on the meter.
This includes having a private contractor/ plumber remove or in any way tamper with the
meter. If a customer suspects a meter
may be malfunctioning, call the Borough Office to set up an appointment
to have the
What if I have no idea how my meter got disconnected?
Unfortunately, this does not
excuse a property owner from tampering charges if a meter is disconnected
but they “don’t know how” it happened.
Can I move my meter pad that is on the outside of my home
myself. No,
this is also part of the water meter and any removal is tampering; which is not
permitted.
If you need a pad
moved contact the Borough Office.
Customer’s
Responsibility:
It is the
Customer’s responsibility to protect the meter and related equipment from
damages while it is metering their water
use. This includes but is not
limited to freezing. A customer
whose meter is outside,
Protecting
the meter does not allow customers in any way to have work performed on
The Customer is responsible for contacting the Borough if the meter freezes, or if there is damage done to the meter and/or its related equipment.
Can my plumber / or a member of my family etc disconnect the
water meter in my house so it does not freeze?
No.
This is meter tampering. Again
customers are not allowed in any way to perform work on the meter or related
equipment themselves.
What if the meter is put back the way I found it
can I take it on and off to do plumbing work on my property?
No, this is still meter tampering and a customer can again have
their water services terminated, be fined and/ or be prosecuted for tampering
with their meter service.
METER WINTERIZING
A customer may
request to have their meter “winterized” to prevent their meter from
freezing. This may be done when their water is voluntarily turned off for a
period of time, when they expect there is a possibility that their property may
not be heated and freezing could occur. It
is the customer’s responsibility to make this request.
The Borough/ Municipal Authority is not responsible if a request is not
made and a meter and/ or horn freezes; and consequently a customer is charged
with neglect damages.
A.) At the
customer’s request a meter can be “Winterized”, at the time that they
request their water service to be turned off
( voluntary disconnection cases ). ( The fee is reduced see above ).
B.) If at the
customer’s request meter is “Winterized”, at any other time.
(Voluntary Disconnection Cases)
the fee is full price (See
Above ).
For example you voluntarily had
your water service turned off in June but did not think that you would need your
meter winterized now it is coming to Winter Time.
If you request have it done now it is at full price.
Related Winterizing Questions:
Is the Borough Winterizing any other plumbing on my property
when my meter is “Winterized”?
NO. THE BOROUGH
NOT WINTERIZING THE PLUMBING ON YOUR PROPERTY.
The Borough/ Municipal Authority is in no way winterizing the
plumbing in your home or on your property; nor is it responsible for the
condition or maintenance of the plumbing on your property.
I had my water service turned off in the summer because I did
not pay my bill, did the Borough/ Authority automatically winterize the meter?
NO. The
Borough/ Authority DOES NOT automatically winterizes meters.
In this case, a property owner needs to make sure that they keep the
meter from freezing so that they do not incur additional charges that may lead
to higher bill.
I had my water service turned off because I did not pay my
bill did the Borough/ Authority may I request to have the meter winterize?
NO.
The Borough/ Authority does not permit any “charge on account” type
services on a delinquent bill. In
this case a property owner needs to make sure that they keep the meter from
freezing so that they do not incur additional charges that may lead to higher
bill.
I was billed for a frozen meter and I was not aware that
there was a charge for customer neglect; I was charged for a bounced check, I
wasn’t aware there was a fee, etc.
The
Borough/ Authority sends out a letter each year outlining current charges for
most regular services. This is done
as a courteous for our customers. The
Borough/ Authority is not responsible for lost, stolen or discarded mail.
More Information on these and other fees including
Delinquency Fees or for more information